Factory visits are not generally easy but Steinway and Sons have a nice flagship store near the factory and if you are interested in their pianos, it is worth a trek out. One of their technicians was voicing a Steinway D while I was there so I did not get to play much while I was there (although I did touch a Boston for pretty much the first time that I think).
How did I get out there? Number 3 Bus and number 180 buses. The 180 was not 100% reliable that day but this is hardly Steinway’s fault.
I did get to see a Noa in blue. It was a B, and it was gorgeous to look at. Someone had already reserved it. I envied these unknowns.
The most beautiful piano to look at was one of the Crown Jewels in Olive – I’m sorry I did not have an opportunity to play that but it was truly beautiful to look at.
In the recital room, there were three Concert Ds, and at least one was fitted with Spirio. I have always had some rather mixed feelings about the idea of player pianos but in a discussion with the technician and the store manager, I’m increasingly sold on it. The technician, whose name has escaped me now, pointed out that they can now stream live concerts from a concert hall to a Spirio R equipped piano and had done it for Vikingur Olafsson’s trip to the Elbphilharmonie. I could fantasize about a winter evening sitting in my living room having a concert by one of the best concert pianists in the world streamed to my piano with the sound benefits that go there. Although I’d love to see how they replicate Daniil Trifonov’s touch.
Steinway also had a pop up shop in Alsthaus, the main department store in central Hamburg. I believe it ends end of September 2024. Claudia recommended that I go and have a look at the Sunburst upright there because it had a particularly nice sound. So I did.
They were also running weekend concerts there, and the morning after that concert, I went and had a look at the Steinway B that was in the pop up shop and I did play both it and the Sunburst. There are radical differences between the grand and upright Steinways – the uprights are slightly heavier to play – but it’s interesting to do it. I might aspire to a Steinway B at some point in my life but my journey has, afterall, started with a digital Kawai CA59.
One thing I do have to reiterate is that I spoke to several Steinway staff between both the Flagship and the Pop-Up. Steinway’s staff are unfailingly polite, very open and welcoming. In particular (despite not remembering his name), I would like to underline the very interesting and broad conversation I had with Steinway’s technician (who was voicing the D when I arrived) which covered the need to be not so conservative, views on several top concert pianists, the recognition of how some pianists make you want to play more (Olafsson in particular here).
I’m always honest to say I am not buying today but I’ve found that many Steinway sales staff put the time. Unfailingly they know what they are talking about and I have never met any who do not play themselves. They understand.
